Yotasy Shipping Policy

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Thank you for shopping with Yotasy. This Shipping Policy outlines the terms and conditions related to the shipment of your orders. By placing an order with us, you agree to the terms set forth below.

1. Shipping Address Verification

It is the sole responsibility of the customer to ensure the accuracy of the shipping address provided at the time of order placement. Once an order's shipment is confirmed, address modifications are not possible. Yotasy shall not be held responsible for, nor provide compensation for, delivery failures resulting from incorrect or incomplete addresses supplied by the customer.

2. Total Delivery Time Calculation

The total time from the placement of your order to the receipt of your package is comprised of two distinct phases: Order Processing Time and International Shipping Time.

3. Order Processing Time

For In-Stock Items:

Upon order confirmation, Yotasy typically requires 3-5 business days to prepare, package, and dispatch your items for shipment. While our standard processing time is 3-5 business days, please note that it may extend up to 7 business days depending on order volume and internal logistics.

For Pre-Order Items:

The processing time for pre-ordered items is contingent upon the manufacturer's production schedule. Estimated processing times will be clearly indicated on the respective product page. Customers will be notified via email of any significant changes to these estimated timelines.

4. International Shipping Time and Methods

Estimated Shipping Duration:

Typically, your order is expected to arrive within 7-14 working days after dispatch.

Important Notes on Shipping:

• Variability: Shipping times are estimates and may be subject to variation due to factors beyond our control, including but not limited to international logistics operations, airline capacity, customs clearance procedures, and unforeseen circumstances (e.g., adverse weather conditions, global events). Such factors may result in delivery delays.

• Shipping Costs: Shipping costs are determined by the package's size, weight, and destination, in accordance with the rates of our chosen carriers. The listed shipping price does not necessarily reflect or guarantee delivery speed. For specific inquiries regarding shipping fees, please contact us via email for assistance.

5. Package Tracking

Upon dispatch of your order, you will receive a shipping confirmation email containing a unique tracking number. You can monitor the status of your package by clicking the "Track Package" link within this email, by entering the tracking number on our website, or directly on the logistics service provider's official website.

Should you observe that the tracking information has not been updated for an extended period, please contact our customer service team promptly at info@yotasy.com for assistance.

6. Customs Duties and Taxes

In US, products sold by Yotasy are priced exclusive of any customs duties, import taxes, or value-added taxes (VAT) that may be levied by the destination country.

These charges are the sole responsibility of the recipient. We strongly advise customers to familiarize themselves with their country or region's tax regulations and import policies prior to placing an order.

In instances where your local customs authorities require documentation to verify the value of the package for clearance purposes, Yotasy commits to providing full cooperation and furnishing all necessary documents to facilitate a smooth customs clearance process.